Services
DIS-Transics at your service
We are committed to forging long-term relationships with our customers. We keep supporting our customers after the installation of each solution. That is why we offer a broad range of support services, expressly tailored to your company’s needs.
Via our online hosting model, we take care of maintaining your servers and keeping the applications up to date. So that you can focus on your core activity: transport.
Concentrating on the core business
In today’s fiercely competitive, low-margin economic climate, you must strain every nerve to continually optimise your processes. Successful carriers and logistics service providers have to focus on their core business, more than ever. It has therefore become invaluable to use transport business applications in a hosting model (SaaS – Software as a Service).
From IT manager to business manager
The SaaS model relieves you of the daily operational hassle of managing servers and applications. Instead, you will free up your expertise, time and experience for strategic IT projects. In this way, the IT department becomes a fully-fledged business partner.
Scalable growth at a predictable cost
Our online hosting model allows you to absorb fast and major changes in your fleet without extra IT investments. The concept is simple: you know exactly how much your applications will cost, per vehicle or per driver, before purchasing them.
Exceptional performance for better customer services
By continually investing in a highly secure infrastructure, advanced technology and deep expertise, we can offer our customers exceptional services, at any time.
A swift installation will guarantee a smooth integration into your existing activities. Thanks to our professional coaching, you will be able to easily develop in-house, technical expertise.
Project coordination
We want to make sure that all the resources needed are available at the time of the installation, so that our experts can work as efficiently as possible. That is why we always draw up an installation plan, together with your people.
Autonomy
When installing the new system, it is key to limit the time your fleet is “unavailable” as much as possible. It is therefore important to develop in-house, installation expertise. Thanks to the “train-the-trainer” approach, our experienced installers will train your technical team to become routined installation and maintenance experts.
Certified installers
If you need to equip your office or your entire fleet in the shortest possible time, you can rely on the services of our dealer network or our certified installers.
To get the most out of your service time management system, you must train your team properly. Moreover, it is essential to regularly evaluate the team to make sure that everyone deploys it to the max.
Maximising your Return on Investment in the short term
At the start of our joint service time management project, we elaborate a role-based training plan, tailored to your company’s challenges and priorities. We foster a maximal involvement of your people, by showing them the individual benefits of our solutions, as well as the added value for the company. Of course, your business will always be our primary concern. Our technology is not more than a tool to help you achieve your objectives.
On-site training: the benefit of sharing your work environment
We can come to your site to provide a training session in your offices, using your data as a starting point. By analysing your training needs before kicking off the courses, we can adapt our training to your work environment. If needed, we can ask you to make slight adaptations, so that you can host the courses under the best possible conditions.
Online training: more efficient
If it is difficult to free up your staff an entire day for training courses, we can provide online training courses, so that your people can follow short, interactive training sessions. The skills learnt there can then be applied immediately in their daily jobs.
Training organised by your OPCA (French joint registered collection agencies)
If the French OPCA authorities accept your training request, they can finance your training courses.
Audit visits help us keep the finger on the pulse, i.e. see whether your company is using our solution in the right way or if we should take steps to optimise service time management in your company?
Your organisation in the mirror
During an on-premise audit, our experienced consultants analyse your organisation in detail, drawing on their broad and deep transport expertise. Thanks to this scan, you will gain immediate insight into the factors that speed up – or slow down – your company’s further growth and profitability.
Proceed to take action
This first audit will be the starting point for an action plan, expressly tailored to your needs and culture. Together, we will examine how to achieve maximum benefits, with minimal interventions and costs.
Clear and action-oriented reports
The quick wins, resulting from our cost and productivity analysis, will encourage your teams to set up sustainable improvement programmes and visualise performance indicators on simple dashboards. In this way, your people can focus on what really counts.
Permanent follow-up
In today’s competitive market, you’re constantly facing new challenges. Our consultants will be there, at regular intervals, to help you find the right answers and elaborate new strategies to ensure a more stable and profitable company.
